The Community Programs Coordinator works closely with the Community Programs team on the continuing development and excellence of youth, music industry, volunteer, tour, and internship programs. This position provides critical administrative support to grow and evolve these programs. This is a part-time role at 25 hours per week.
Essential duties include, but are not limited to:
- Attends meetings as assigned to take minutes and/or notes; maintains and organizes meeting notes for future use and reference.
- Schedules and prepares materials for meetings for Community Programs team, including interviews and stakeholder meetings; coordinates with Reception team and provides general hospitality to program guests and participants to ensure a positive experience.
- Maintains and organizes program records in various systems, including program engagement database, informative handouts, and applicant materials, to assist team with time management and accuracy.
- Manages program email accounts including firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, and email@example.com.
- Reviews application materials and selects top applicants for further review as requested; conducts and participates in interviews and relevant meetings as needed.
- Edits program curriculum in collaboration with Education & Community Programs Manager for continuous improvement of KEXP Education program offerings.
- Distributes, collects, and archives required paperwork from program participants.
- Coordinates program stipend payments, working with Finance team to ensure timely processing and payments.
- Manages volunteer database and scheduling software (Shiftboard) by posting, deleting, and updating volunteer shifts and timecards.
- In collaboration with Annual Giving team, helps recruit and fill Fundraising Drive volunteer shifts.
- Assists Events team with Mastering the Hustle workshops and the Volunteer Appreciation Party planning, including raffle donation procurement.
- Assists with volunteer shifts as necessary, including leading tours and promoting programs via tabling as a KEXP representative as needed.
- Provides admin support for the Tour Program by updating the tour script, ensuring iPads and tour binder are available at the front desk, updating text on Eventbrite, creating invoices, and coordinating private tour requests.
- Sends weekly emails to individuals on the Public Constituent Interaction (PCI) log (members of the public who have signed up to learn more about volunteering at KEXP).
- Uploads and creates metadata for received footage from MTH events on to KEXP’s Vimeo.
- Attends racial equity and social justice events, classes, and lectures in order to improve KEXP’s own programs.
General Organizational Responsibilities:
- Maintains thorough understanding of KEXP organizational policies, including employee handbook, and procedures, including expense reporting and payroll submission; follows policies and leads by example.
- Actively participates in our culture of philanthropy, which honors the important role our donors, volunteers, business and community partners play in the life of KEXP. Collaborates across teams and departments to steward donors on behalf of KEXP and actively seeks opportunities to integrate philanthropy into the Community Programs Coordinator’s role within KEXP operations, programs, and projects.
- Assists with other organizational activities as directed.
Supervision Received: Position reports to the Education and Community Programs Manager
Compensation & Benefits: This part-time (25 hours/week), non-exempt position includes an hourly wage of $23-24 depending on experience, as well as a generous benefits package which includes medical/dental/vision coverage and much more.Requirements
Experience & Education: Bachelor’s degree and two or more years of administrative non-profit experience and/or other related professional experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
- Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation, and positive reactions to change and conflict resolution.
- Outstanding attention to detail.
- Commitment to advancing justice and equity in the arts with a passion for community building.
- Strong self-motivation and independence in carrying out responsibilities, organizing and prioritizing multiple tasks, and meeting deadlines.
- Patience, enthusiasm, and a positive attitude.
- Skill in managing calendar according to weekly and monthly responsibilities, with flexibility and attention to deadlines.
- Demonstrated proficiency in Google Drive and Microsoft Office suite with the ability to learn new business software programs.
- Demonstrated proficiency with managing computerized database software.
- Commitment to maintain confidentiality and a high degree of accuracy.
- Ability to embody the community-oriented spirit of KEXP to both internal and external constituents.
- Demonstrated ability to work effectively in teams, as well as provide consistent, high-quality service to a wide variety of internal and external constituents.
- Ability to take initiative and use independent judgment within established policy and procedural guidelines.
- Demonstrated ability to maintain a respectful attitude, especially while working in a fast-paced environment of constant demands, frequent interruptions.
- Excellent interpersonal, presentation, relationship-building, and communication skills – both written and verbal – which transcend diverse audiences.
- Deep knowledge, appreciation for, and understanding of KEXP programming and mission.
Physical Requirements: Long periods of being in a stationary position; operating a computer and other office equipment; frequently moving to/from various work areas; frequently communicating by phone and email; frequently remaining in a stationary position during meetings, discerning meeting content, expressing oneself, and exchanging accurate information; frequently moving to/from off-site meeting and/or event locations; occasionally moves supplies and/or equipment weighing up to 20 pounds.
Working Conditions: Primary location in typical business office environment; flexibility in location and scheduling available.
KEXP is committed to creating a diverse and welcoming workplace. We believe that having staff, interns, and volunteers with diverse backgrounds enables KEXP to better meet our mission and serve music-loving communities around the world. People of color, women, and LGBTQIA+ individuals are encouraged to apply.
If you experience technical difficulties with your application, please email firstname.lastname@example.org for assistance.
Closing Date: Sunday, November 3rd