SALARY:$38.06 – $53.00 Hourly
LOCATION:Central Building, 810 3rd Ave., Seattle, Washington
JOB TYPE:Temporary – Benefit Eligible
DEPARTMENT:Office of Labor Standards
BARGAINING UNIT:Not represented
CLOSING DATE08/20/19 04:00 PM Pacific Time

The City of Seattle is a leader on wage, labor and workforce practices that enhance equity, address wage gaps, and create a fair and healthy economy for workers, businesses and residents. The Office of Labor Standards (OLS) seeks to improve workers’ lives through the development and implementation of innovative policy and laws that create fair and equitable workplace and to provide outreach and education to the public on City labor laws. Our Outreach team leads OLS community outreach efforts that are aimed at engaging and training businesses and communities on Seattle’s Labor Standards and empowering workers with knowledge of their rights.

The Office of Labor Standards has an opportunity for a strategic Outreach Manager to join the department for a term limited assignment. This role will be a key leader in growing the organization by creating, driving and managing the department’s business and community outreach, engagement efforts and education strategy.


Here is more about what you will be doing: 

  • Provide visionary, strategic leadership and oversight to a small, dynamic team of Engagement Specialists. Lead, supervise and collaborate with the Outreach team to develop and implement strategic plans, particularly related to outreach and education of the public. Support and cultivate the team’s leadership and growth potential.
  • Develop creative and new ways to engage, train, and educate businesses on Seattle’s labor standards.
  • Implement strategies for outreach to employees and underserved communities in support of OLS’s mission.
  • Advise management and staff on emerging community and business concerns on the wide variety of issues addressed by the OLS mission.
  • Plan, support, and facilitate public meetings, including innovative and accessible on-line and in-person presentations and trainings.
  • Work closely with the Communications Manager to help develop and implement the office’s communications strategy – including print, broadcast, and online media – to educate and support workers and businesses in understanding their rights and obligations under Seattle’s labor standards. Coordinate with other OLS teams to develop and staff business and community outreach activities.
  • Collaborate with leadership and management on OLS’s values of inclusion of and accountability to those most impacted by racism and other forms of institutional bias. Provide leadership in furthering the racial equity goals and collaborate with the office’s RSJI Change Team to review all policies, initiatives, and trainings to eliminate individual, institutional, and systemic racism.
  • Develop close working relationships with Community and Business Outreach and Education Fund partners to achieve OLS outreach and engagement goals.
  • Assure office’s compliance with the Mayor’s expectations.

You will be successful in this role if you have a passion and skill for the following:

  • Advocacy for the needs and priorities of people of color, immigrant, and refugee communities.
  • Education of businesses to assist them in voluntary compliance.
  • Collaboration and teamwork.
  • Working with the public to actively build long-term relationships with businesses, business groups, community organization and worker advocates.
  • Support of social justice initiatives for equity and access.
  • Accountable for results and innovation.
  • Flexibility for emergency situations in which you may be assigned a role, including for the Mayor’s Office and Office of Emergency Management.
  • Active collaboration with a management and team to strategize, design and implement long and short-term goals and priorities.
  • Ability to provide ongoing leadership and project management, with the ability to successfully oversee progress on implementation.

A successful applicant will have a professional career that reflects a commitment to racial equity and social justice and demonstrated success in planning and leading outreach, communications, and/or community organizing efforts, as well as experience in supervising staff and building teams, and building collaborative relationships with community and internal stakeholders. This career orientation should be complemented by demonstrated technical knowledge, skills, and expertise in the following areas:

  • Project management experience in producing, tracking and managing multiple deliverables with overlapping deadlines.
  • Contract management and oversight.
  • Creating and/or leading educational trainings and other presentations.
  • Outstanding written and oral communication skills.
  • Excellent strategic reasoning capabilities.
  • Strong MS Outlook, Office, and Excel Skills.
  • Facilitation, negotiation, and conflict-resolution skills.
  • Knowledge of local, state and federal employment laws, including Seattle’s labor standards.

The Outreach Manager is classified as a Strategic Advisor I*. This is a full-time, over-time exempt position that reports to the Director and will serve on the OLS Management Team. This opportunity is a two year, benefit eligible term limited assignment.  

Application Instructions:

In addition to completing the application fully, to be considered you must include: 

  • A cover letter describing your qualifications for this role and explaining how you see the role of community outreach and engagement in furthering the mission and goals of the Seattle Office of Labor Standards.
  • A current resume

Who May Apply: This position is open to all applicants who meet the above qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Questions? Please contact Nicolette Hornbeck at

To learn more about the Office of Labor Standards, please visit: 

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